Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of Faysal Islamic Bank of Bahrain and then in 1995 as a locally incorporated Pakistani bank under the present name of Faysal Bank. On January 1, 2002, Al Faysal Investment Bank Limited, another group entity in Pakistan, merged into Faysal Bank Limited which resulted in a larger, stronger and much more versatile institution. In fact it has the highest share capital amongst private banks in Pakistan and is amongst the largest in terms of equity.
Faysal Bank Limited is a full service banking institution offering banking facilities to its individual and corporate customers. The Bank's widespread and growing network of branches in the four provinces of the country and Azad Kashmir, together with corporate offices in major cities, provides efficient services in an effective manner. Faysal Bank also operates standalone Islamic banking branches under "Barkat Islamic Banking" brand.
Faysal Bank is a progressive financial institution, forever striving to offer innovative products and quality services in easily accessible ways for greater customer convenience. We offer value added deposit products and customized consumer financing solutions. We also offer a host of corporate, commercial and investment banking services which include funding and trade finance facilities and corporate advisory services, along with a wide array of tools to help customers achieve their business goals. The strength and stability of Faysal Bank Limited is evident through the Credit Rating of "AA" (Double A) for long to medium term and "A-1+" (A One Plus) for short term assigned to it by both JCR-VIS Credit Rating Company Limited and Pakistan Credit Rating Agency Limited (PACRA).
The majority share holding of Faysal Bank is held by Ithmaar Bank B.S.C an investment bank listed in Bahrain with the balance shares in the hands of general public, NIT and other Pakistani institutions.
What An Organization Does:
The Group's principal activity is to provide commercial banking services through its subsidiaries. The Group also operates, manage and own a polyester staple fibre spinning and processing plant. The banking services include corporate banking, consumer banking, branch banking, trade finance and investment banking services. The operations of the Group are conducted through 129 branch offices located in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Peshawar, Quetta, Azad Kashmir, Multan, Sialkot, Gujranwala, Bahawalpur, Vehari, Rahimyar Khan and Okara in Pakistan and operates 2 service centers.
GROUP INFORMATION:
The DMI group headed by H.R.H. Prince Mohamed Al Faisal Al Saud, is registered in the Bahamas with main offices in Geneva, Switzerland. The DMI group has been the leading contributor to the development of Islamic banking in the world, particularly with regard to promoting new modes of investment compatible with Islamic Shariah.
The group's business comprises of three main sectors
Islamic Banking
Islamic Investment
Islamic insurance
The DMI group has an extensive network of financial institution stretching over four continents, with ell-integrated regional subsidiaries, enabling it to respond to local business needs and conditions. Based on this geographical structure, the DMI group companies act as a financial bridge between the world's leading financial centers and the Islamic countries.
Board of directors
H.R.H Prince Mohamed Al Faisal
Al Saud
Chairman
Farook Bengali
President & CEO
Khalid Abdulla Janahi
Director
Dr. Said Sa'ad Al-Martan
Director
Ziad H. Rawashdeh
Director
Sanaullah Qureshi
Director
Shahid Ahmad
Director
Tariq Iqbal Khan
Director(NIT Nominee)
Executive Committee
Khalid Abdulla Janahi
Farook Bengali
Ziad H. Rawashdeh
Capital and Ownership:
The majority share holding of Faysal Bank Limited is owned by companies of the Dar Al Maal Al Islami Trust(DMI) including Shamil Bank of Bahrain E.C. the remaining shareholders comprise of the general public, NT and other Pakistani institutions. The Bank's shares are quoted on the Karachi and Lahore Stock Exchanges.
Mission Statement:
Faysal Bank shares its mission statement with the DMI Trust. Our mission being, "The introduction of a just and equitable financial system by being a world class multi-purpose financial institution, providing a range of specialized services, working on Shariah Principles."
Vision Statement:
Excellence in all that we do
OUR VALUES
Our daily code of conduct is exemplified by eight core values:
Four threshold values - values at the heart of our brand.
Four differentiator values - values that set our brand apart.
Threshold Values
Teamwork
We function as a team. Within functions, we cooperate.
Between functions, we collaborate.
Together, we aim for excellence and leadership in our chosen markets.
Our Team: Our Asset.
Respect
We hold our customers, investors and regulators in high esteem.
We uphold our customers' rights to demand efficient service.
We appreciate and respect our profession and, above all, our bank.
Our Respect: Our Duty.
Integrity
We are recognized by our reliability, credibility and character.
We believe in ethical, honorable, time-proven principles of uprightness.
We stand for and abide by honesty, truth and transparency.
Our Integrity: Our Identity.
Professionalism
We are proficient and efficient in all that we do.
We provide banking services knowledgeably and skillfully.
We uphold regulatory obligations.
Our Professionalism: Our Competence
Differentiator Values
Passion
We bring zeal and enthusiasm for banking to work.
We are excited to provide customers with the best or the best-suited.
We go the extra mile in legitimate, acceptable ways.
Our Passion: Our Worth.
Innovation
We pioneer novel and more efficient ways to deliver solutions.
We are dedicated to a culture of improvement and modernization.
We stand for originality, in thought, in action and in belief.
Our Innovation: Our Strength.
Responsiveness
We are receptive to the need for change and improvement.
We are proactive and anticipate our customers' needs and wants.
We act quickly to modify, adjust or prepare for new realities.
Our Responsiveness: Our Distinguisher.
Compassion
Our concern for our colleagues, our customers, our communities, and our country sets us apart.
To each other, we are a family.
For each other, we are a meaningful source of shared humanity.
Our Compassion: Our Gift.
FUTURE PLANS:
THE QUICK LINK TO YOUR BANKING SERVICES
Faysal Bank is constantly endeavoring to bring its customers new and improved products and services that provide efficient and effective solutions. Faysal connect is such a service for the corporate customers. Faysal bank web-based e-banking allows its customers to access its banking services via the internet by using state-of-the-art-secure technology.
Faysal connect empowers corporate customers to conduct their daily business tasks from anywhere and at any time.
EXPERIENCE…..
Time saving
Convenience
Control over your finances
Security
Products and Services
Products
Depsit products(accounts)
The Faysal sahulat account
You may open a Faysal Sahulat Account with a minimum balance of Rs.5,000/- only. The account has unlimited transaction facilities. As a special feature of this account, with a monthly average balance of only Rs.300,000/-*, you may avail the following banking services absolutely free:
Countrywide cash withdrawal facility
Minimum transactional amount
Countrywide cash deposit facility
Minimum transactional amount
Pay-orders per year
Cheque leaves per year
Demand Drafts drawn on FBL, local network
Small Locker (Where available)
ATM Card
365 withdrawals per year
Unlimited
Unlimited
Unlimited
365
365
365 per year
1
1
The Faysal saving accounts
You may open a Faysal Savings Account with only Rs.10,000/-. There is no restriction on the number of transactions in this account and you get your profit every six months. This account gives you a progressively better profit as the amount in your account grows. Profit will be subject to deduction of Withholding Tax and Zakat as per applicable rules.
Rozana munafa account
Why let your money sit idle in a current account when you can profit everyday? To provide simple solutions for businesses and individuals, Faysal Bank's Rozana Munafa Account offers the perfect combination of savings account matched with the flexibility of a current account. You can open this account with a minimum balance of Rs.200,000/-.
To avail high profits the Rozana Munafa Account offers you a tiered profit structure. Your profits will be calculated each day at the month's average balance, profit will be disbursed every six months and will be subject to Withholding Tax and Zakat as per applicable rules. The higher your deposit, the higher the profit.
Rozana munafa plus account
To provide the best possible returns for individual, corporate and business customers, the Rozana Munafa Plus account, offers you the opportunity to earn profit everyday. "Get the advantages of a term deposit with the convenience of a savings account and the flexibility of a current account." You can open this account with a minimum balance of Rs.500,000/-. To avail high profits we offer you a tiered profit structure. Profits will be disbursed every month and will be subject to Withholding Tax and Zakat as per applicable rules.
Faysal premium & extra premium account
This group of accounts is specially designed for high value deposits with very attractive rates of return and special terms. For further details, please contact the Branch Manager at any branch of Faysal Bank near you.
Basic Banking Account
You may open your Basic Banking Account with any amount you like as there is no minimum balance requirement. You can make two deposits and two withdrawals in a month absolutely free. There are no ATM transaction charges on Faysal Bank ATM machines. Also, you will receive the annual Statement of account without any charges.
Faysal Izafa
At Faysal Bank, we realize every customer's financial needs are different. As a result the Faysal Izafa Term Deposit, provides you with an option of growth or a monthly income plan. Faysal Izafa is a term deposit for corporate and individual customers designed to enable your money to grow securely and swiftly. A deposit can be established with an investment of as low as Rs.25,000/-, which can be invested from one month to five years. Six months, one year, two years and three years deposits also offer monthly disbursement of profit. Faysal Izafa deposits of 3 months and above, additionally offers you high profit rates i.e. the larger the size of your deposit the higher the profit rates. Profits on Faysal Izafa are subject to deduction of Withholding Tax and Zakat as per applicable rules.
Mahfooz Sarmaya
The Mahfooz Sarmaya Account is a tiered account, where the higher your deposit amount, the better the rate of profit. You can now open your account in US $, GBP or Euros with a minimum balance of 1,000 units of that currency. This account offers you the facility of Current, Savings and Term Deposits. There is no restriction on number and frequency of withdrawals in the savings account and profit is declared and paid every six months. The term deposit offers tenors of between 7 days to 1 year with very attractive returns. Profit is paid at maturity. Profit payment is subject to Withholding Tax as per rules.
Consumer Finance Products
Faysal car finance
Faysal Car Finance is the most flexible product designed to meet customer needs.
Now you can swiftly, easily and cost effectively own a car if you are:
A Pakistani National holding the New Computerized Identity Card (NADRA)
A National Tax Number (NTN) holder
At least 20 years of age at the time of financing and will be less than 60 years old before full payment is made to the Bank
A resident of Karachi, Quetta, Hyderabad, Lahore, Faisalabad, Multan, Sialkot, Gujranwala, Bahawalpur, Rawalpindi, Islamabad, Peshawar, Mirpur (AK), Gujrat or Gujjar Khan.
A Businessman or Self-Employed with a minimum of one year experience in the same business and profession.
A Salaried person with at least two years employment history.
If you meet the above criteria, we offer:
Car Financing for new and used cars
Car Financing up to five years
Car Financing up to Rs. 1.5 million
Down payment only 20% of the car value
Low processing charges
Quick processing time
Availability of premature termination of financing
Faysal Housing Finance
Faysal Housing Finance gives you so much more than great financing rates - We help you all the way to make your next move in an easy and timely manner.
You can select any scheme of Faysal Bank's housing finance to meet your need anywhere in Karachi, Lahore, Islamabad, Rawalpindi, Multan, Peshawar, Gujar Khan, Gujranwala and Faisalabad.
Faysal Finance
Faysal Finance gives you an opportunity to liberate yourself from financial anxieties and fulfill your dreams and aspirations in an easy and affordable manner. 'Faysal Finance' is based on 'Morahaba' mode of financing. It has been designed to cater to financial needs of people from all walks of life:
Professional Assistance offers financial support for qualified professionals and to the self-employed to set-up or enhance private practices.
Credit Partner can help you build a new business or expand an existing one.
Life Sketch can be used to upgrade your life style or you can utilize it as a monetary support for your child's future.
You are eligible for "Faysal Finance" if:
You have a Pakistani Computerized NIC.
Your age is between 25 & 65 years.
Your minimum verifiable monthly income is Rs. 18,000.
You have minimum two years of working experience.
Tenor of repayment is between 1 month (min.) and 5 years (max.)
Services
Cash Management
In recent times, Cash Management has proven to be one of the most productive services offered by Faysal Bank to its Corporate Customers.
Why Faysal Bank's Cash Management Services?
Our primary focus is on efficient management of customers' cash flows along with the financial products designed to fit every client's specific needs.
What does Faysal Bank's Cash Management Offer?
In addition to the customized requirements of our clients, we generally offer solutions pertinent to receivables and payables management, dividend payments/processing and state-of-the-art information systems for product delivery and customized MIS reporting.
What is Faysal Bank's Client-base?
Our Cash Management clientele consists of some of the highly reputed Corporate names from diversified industries, for instance, Unilever, Al-Ghazi Tractors and MCR (Pvt) Limited [Pizza Hut, Pakistan].
ATM & debit card
Our FAST ATM and Debit Card, gives you access to all ATMs countrywide linked to both the M-Net and 1-Link switches. In addition to this your FAST Debit Card allows you the facility to make purchases at over 2,000 retail outlets linked to the ORIX Network countrywide.
FAST ATM Card:
Your FAST ATM Card offers you the facility to withdraw cash at all ATMs countrywide, to make balance inquiry and generate mini-statements (on Faysal Bank ATMs only). Using your FAST ATM Card you can withdraw up to Rs.25,000/- per day on both Faysal Bank and all 1-Link ATMs and up to Rs.10,000/- per day on all M-Net ATMs.
FAST Debit Card:
The FAST Debit Card allows you the benefit of making cash free purchases and payments upto Rs.200,000 per day, saving you the hassle and risk of carrying cash around or having to visit your branch or ATM every time you need to make a payment.
What benefits will my FAST Debit Card give me?
Free from carrying cash or cheque books.
Safe, convenient and hassle free.
More acceptable than personal cheques.
Higher daily limit of spending.
No interest as in the case of credit cards 24-hour access to your bank account from anywhere in the country.
Travelers Cheques
You may purchase American Express, US Dollar and Pound Sterling Travelers' Cheques at selected branches of Faysal Bank.
Transfer of funds
Inter Branch Transfer of funds
You can deposit and withdraw cash from any branch of Faysal Bank, regardless of which branch your account is in. You need only to carry your checkbook!
SWIFT Money Transfer:
Customers of Faysal Bank can now easily and speedily transfer funds in foreign currency through the SWIFT system installed at the Bank.
Western Union Service:
Customers who receive money transfers from overseas through the Western Union service can now withdraw their funds through any Faysal Bank branch.
Safe deposit lockers
Most branches of Faysal Bank offer lockers for lease, in a variety of sizes at very competitive rentals. Locker facility is available to all customers maintaining minimum balance requirements in their respective account categories. Lockers are placed in a secure environment with pleasant custodians to assist customers.
Additionally all lockers are insured through a reputable insurance company.
Non stop banking
All branches of Faysal Bank remain open for business from
9 a.m. to 5 p.m. from Monday to Thursday. On Friday, the bank is open from 9 a.m. to 12.30 p.m. and then again from 3 p.m. to 5 p.m. On Saturday, the bank is open from 9 a.m. to 12.30 p.m. only.
The Faysal Bank Fast ATM & Debit card provides you round the clock service.
1-Financing facilities
Corporate financing
Faysal Bank Limited is fully geared to meet the changing economic challenges present in Pakistan. We are ever striving to build meaningful relationships with our customers and become partners in their growth and progress by acting as financial advisors and consultants as well as financiers. Our Corporate Finance Group extends both short and long term financing facilities designed to fulfill the individual need of each corporate customer.
SME financing
Small and Medium Enterprise (SME) unit of the Bank is geared towards catering to the banking requirements of small to medium businesses in a timely and therefore cost effective manner. All the branches of Faysal Bank are equipped to speedily attend incoming financing requests from SMEs. We help our customers grow from strength to strength by acting as their bankers and financial advisors.
Agricultural financing
Faysal Bank offers specialized products for the agricultural sector. Our branches located in agricultural areas of Pakistan are all equipped to help the local farmers improve their yield and methods of farming by offering timely and affordable modes of financing to suit their needs.
To increase its outreach into agricultural regions of Pakistan, Faysal Bank has entered into strategic alliances with other specialized banks through whom it will be financing the needs of farmers.
Trade financing
Faysal Bank has established a strong presence globally in Trade Financing through it's network, affiliates and correspondents. The Bank has conveniently maintained relationships with major banks in the international financial market and continues to develop new ones wherever needed. Our Trade Finance services include a full range of import, export and guarantee products, thus offering tailor-made solution to fit the individual need of each customer
Investment banking
With the ever-changing business environment in Pakistan, companies need expert partners with a keen understanding of business to help achieve profit objectives. At Faysal Bank , we offer the leaders of businesses and institutions, corporate advisory services and a wide array of tools to help them accomplish their goals. We advise and facilitate the arrangement of commercial paper, Modaraba flotation, syndications, mergers, acquisitions and underwriting arrangements amongst many others. Whether the customers require financing of a project or managing of investments, we can guide them through the markets and tailor a solution to meet their specific needs.
Treasury and capital markets
Faysal Bank's Treasury is one of the leading market makers in quoting competitive prices in all major currencies and provides dynamic corporate and institutional marketing teams with up-to-date market information. Our cutting edge is the in-time advice and execution of deals for our customers. Faysal Bank's treasury team strives to satisfy the customer's financial needs in a timely and a flawless manner.
Faysal Bank has earned immaculate reputation in the field of Capital Markets, which is quite evident from our track record and market share in this area.
Departments:
Operation Department:
Operation department is subdivided into 4 following departments
Remittance
Cash
Account Opening
Customer Service
Agri-Finance Department
This department provides agriculture loans to the formers at nominal rates with easy terms. It includes short term financing for fertilizers, seeds, pesticides etc and long term financing for purchase of harvesting machines and installation of tube-wells etc.
Credit Administration Department:
This department supervises the loans either given or received in the form of deposits. It administers the conditions imposed at the time of delivering of loan like security etc.
Marketing Department:
It peruse the customers to make business with the bank either in the form of deposits or by applying for financing. Different tools and techniques of marketing are used such as making contact personally with the customers, advertisement through television, newspapers and on the website.
Consumer and Finance Department:
This department provides loans to ultimate customer in the form of car leasing, house financing and as well as personal loans, besides this it also administers the loans already given.
Documentary Credit and Foreign Trade Department:
This department provides assistance to customers regarding foreign trade, such as it deals with the international companies and provides goods and services required by customers. The kind of assistance it provides includes letter of credit facility, guarantor and also helps in foreign remittances.
HUMAN RESOURCE DEPARTMENT:
Main HR department is located at Faysal Band Head Office Karachi. There are HR-co-coordinators in each branch of Faysal Bank which supervises the applications and practices of HR department. If in any branch of Faysal Bank, a particular vacancy is to be filled, the applicant will make contact to the Branch Manager of that particular branch which will refer the candidate to the Head Office. All The recruitment and selection process will be conducted to the Head Office. Then the Head Office selects the candidates on the basis of information provided by the candidate. The selection process includes the testing and interview process. After selection, the employees are then transferred to their particular branches, where the duties are assigned to them as well as training is provided them on the basis of their nature of job.
HR department sets the rewards (salaries, bonuses etc) according to the performance and the target achievement of the employees, if one is working satisfactory and efficiently then he is rewarded with such incentives that will motivate others to do well. If the performance show downfall, he is warned.
The Manager of each branch Is responsible for the appraisal of the employees. Then on the basis of appraisal, promotion and salary increments are awarded.
Job Analysis Of Faysal Bank:
Basically there is no specific Job Description and Job Specification for a particular job in Faysal Bank. Change in banking system and size of operations is affecting the duties, responsibilities of job. Faysal bank for writing job description and job specification intensely focus on the immediate supervisor. If there is any job vacant at low level in the Faysal Bank, the immediate supervisor of concerned department with the assistance of Branch Manager will transfer the relevant job description and specification to the HRM department of Faysal Bank situated at Karachi. The Head Office will use this written job description and specification to select the right employee for Faysal Bank. But one thing is important that job related duties and responsibilities at low level can change with the will of immediate supervisor.
Practically when we talk about Faysal Bank low level staff, about more than 40 employees are working under the authority of Operational manager. Operational Manager can change the duties and responsibilities of employees working under his authority.
At the middle level management, the operational manager and all the concerned department head comes under this part. The Branch Manager of the concerned Branch will write job description and job specification of the vacant job and transfer it to the Head Office of Faysal Bank.
At the top level, the Branch Manager of the concerned branch comes. In practical side, their job analysis is done directly by the Head Office. And the Head Office use the mostly internal source of recruitment here to fill the vacant top level job or succession planning.
Compensation Management:
Salary:
There are two ways of salary setting in Faysal bank:
If Bank approaches to any experienced employees then pay will be set on the will of employee.
If the candidate approaches to Bank then Branch Manager negotiate for salary.
Bank will pay Rs. 1049 to fresh candidates it includes 66.67% of basic salary.
Add 40% of basic salary is house rent.
Add 10% of basic salary is utility allowance.
Salary is not providing according to rank but salary is provided according to performance and target achievement. Lets have a view on salary of different employees
Branch Manager Rs. 78600
Operational Manager Rs. 42500
Customer Service in charge Rs. 20900
Cash in charge Rs. 35000
Branch Accountant Rs. 16000
Probation Period:
it is specific time period for new employees does not become a permanent employee and in this time period organization can fire at any time on the basis of poor performance. Faysal Banks initially selects the new employees on the probation period of six months.
Promotion Criteria:
In Faysal Bank Branch Manager is responsible for making promotion which is made on the basis of performance. Faysal Bank uses two criteria for promotion
On performance basis:
On the basis of performance no specific criteria for promotion. One can be performed from OG0 to OG1 grade with 3 month.
Without performance basis:
If the employee does not perform well for even consecutive three years then his promotion is must to next to next level.
Rent Or Residence Facility:
House rent is paid to every one at a rate of 40% of basic salary. No residence facility is given to any one.
Medical Care:
Faysal Bank provides medical facility to all of its employees.
If one employee is admitted in any hospital, bank will provide 700 daily.
All the medical bills are reimbursed by Faysal bank if bills are proper invoices.
The following Hospitals are listed with Faysal Bank:
Gondal Medical Complex
Salamat Hospital
Sadique Sadiq Hospital
Transportation Facility:
No transportation facility is provided by Faysal Bank. Only Branch Manager is provided with the petrol facility.
Pension:
As it is a private Bank no pension is given. Only gratuity fund is provided 10% of basic salary per month is contributed by employee and equal amount is contributed by employer at the time of retirement both amounts along with interest is paid to employee.
Vacation Criteria:
Faysal Bank provides an annual leaves of 42 with pay from which:
6 sick
6 casual
15 recreation leaves
15 privilege leaves
Transfer:
If an employee is periodically employed outside the town and the branch is being opened in the home town of the employee he is transferred to the homer town branch. In case of any shortage, employees are also temporary transferred.
Career Management:
Initially the fresh employees are selected on contract basis. If one selected on permanent basis six month probation period is applied.
Performance Appraisal:
Performance appraisal is the comparison of current/past performance of the employee with their standards. Traditional appraisal method is adopted by Faysal Bank, which is done on yearly basis. Branch Manager of Faysal Bank apprises from sweeper to operational manager and appraises of Branch Manager is done by area manager of Faysal Bank. Branch Manager appraises all the employees by taking direct instructions from respective heads.
Hierarchy Of Authority:
The CEO of Faysal Bank is responsible for setting organizations goals and design its structures. He selects the key executive to occupy the top most level of the organization managerial hierarchy and its rewards and incentives.
Organization Domain:
Faysal Bank had a network of 129 branches and operated 2 service centers. It serves consumers, small and medium enterprises, and agriculture borrowers. The Bank has seventeen branches, five at Karachi, one at Quetta, three at Lahore, one at Faisalabad, one in Multan, one in Sialkot, two in Islamabad, one in Rawalpindi, one in Peshawar, one at Mirpur Azad Kashmir
Faysal Bank Corporate Social Responsibility:
Faysal Bank views its CSR effort in a holistic perspective. The scope of its corporate social responsibility encompasses various publics including its customers, investors, employees and the communities within which the bank operates.
The Bank endeavors to follow best business practices and comply with rules and regulations to ensure that the interests of its investors and customers are not compromised in any way. Efforts towards this end are mostly internal to the bank, such as intensive employee training, adherence to regulatory requirements and good governance. The bank's management practices and financial disclosures have been recognized repeatedly over past years by MAP, ICAP, ICMAP.
Faysal Bank ensures that fair human resource and vendor management policies exist and are applied to make the association with the bank a pleasant and rewarding experience. The Bank provides training opportunities to all categories of employees towards human resource development for the banking industry and personal development.
The focus of Faysal Bank's external CSR is education as we sincerely believe that a good education is the panacea to most problems prevailing in the country. The CSR effort in this regards is two pronged. Firstly, the bank directly pays for educational expenses of identified economically disadvantaged children and secondly, for supporting extra curricular and skill based activities of both government and private school students towards their holistic development as good Pakistani citizens. We believe that offering this opportunity of quality education will enable children to bring themselves and their families towards greater prosperity.
Some examples
• An endowment towards establishing a teaching chair at the IBA, University of Karachi for its Executive MBA - Banking and Financial Services programme.
• Tuition expenses of financially underprivileged children at TAC school in Lahore.
• Tuition expenses of financially underprivileged children at Sargodhian Spirit Trust school in Sargodha.
• Sponsorships of declamation and debate contests for school children in Karachi.
• Sponsorship of government school children under the Duke of Edinburgh Award programmed.
• Donation of computers to TCF schools countrywide
• Donation of computers to Behbud Vocational Training Centre in Karachi
• Donation of computers to TAC school in Lahore
• Donation of computers to Mashal Trust hostel for orphans in Karachi
The bank's philanthropic efforts are often combined with its CSR efforts to support other causes falling in the health and welfare sectors.
Some recent examples
• The Bank and staff joint fund raising and provision of support to IDPs in Swat
• The Bank and Rotary Metropolitan Club joint efforts for support of IDPs
• Visit to Cancer Ward of the National Institute of Child Health, JPMC, Karachi
• Donation of computer accessories to The Child Aid Association, NICH, JPMC, Karachi
• Sponsorship of Special Olympics
Faysal Bank Objectives:
To offer the market banking products and services which are needed, convenient, marketable and Shariah compliant
To grow as an institution with prudent growth and profitability in view
To build relationships based in trust and mutual benefit with customers and shareholders
To maintain a highly efficient and motivated employee base
To continue being a socially conscious organization
Faysal Bank Strategy:
Expanding our channels of distribution
Delivering banking products and services with efficiency and effectiveness
Introducing technological and procedural efficiencies into all aspects of our business
Striking the right balance between risks and rewards.
Providing growth and development opportunities to employees of the Bank.
ACTIVITIES OF THE BANK
Its activities include act as a manager, on a trustee basis of a series of Modaraba investments funds and private portfolio investments accounts in accordance with Islamic laws and principles particularly with regard to the prohibition of receiving or paying interest
SYSTEMS DEVELOPMENT
Faysal bank ltd. (FBL) provides a unique mix of services to its customers. That is why off the shelf software packages and third party vendours are not successful in providing a complete range of software packages to fully meet the operational needs of its wholesale and retail banking operations, customers services support and sophisticated MIS. The Bank has succeeded in completing in house development of software for meeting all of its requirements. This results in interlining all the operational units of the Bank to allow fast exchanges of data and information.
ORGANIZATIONAL BEHAVIOUR
ANALYSIS OF ORGANIZATIONAL BEHAVIOUR
Some of the characteristics of the bureaucracy are present in the organizational structure of FBL. These include
1. Positions arranged in hierarchy.
2. ?In all the departments, excluding the Credit Marketing and Accounts, comparatively higher degree of the set procedures and rules exist.
VERTICAL ANALYSIS
1. Centralization Versus Decentralization
Geographical
FBL has its branches in main cities and countries of the world show that it is geographically decentralized.
Functional
All the seventeen branches of FBL have their own personal Departments. But, at the same there is a personnel Departments of all other branches in Pakistan
Within Multan branch, there is centralization to a greater extent. Up to the level of Assistant Vice President and Grade 2 officers (only in the Credit Marketing Department), there is decentralization and there is too within the rules, polices, and procedures of the State Bank of Pakistan and Head Officers of the Bank in Bahrain.
2 Flat Versus Tall Structure
The structure of the organization is tall with a few members at each level. As a result there is a narrow span of control and supervisors have close control over their subordinates
HORIZONTAL ANALYSIS
1. Departments
FBL has a functionally departmentalized structure. As the organization chart shows, various functional departments are further departmentalized on the basis of their services.
2. Line and Staff Concept of Organization
Persons at the management level (Senior vice President, Assistant Vice President, and Regional Vice Presidents) are in line while others persons are in staff.
INTER SE RELATIONSHIPS
RELATIONSHIP AMONG THE EMPLOYEES OF ONE DEPARTMENT
Relationships among the employees are congenial and friendly. They take personal interest in each others joys as well as problems. They like to share the work of each other. Whenever an individual comes in the morning he, before going to his seat, visits other departments to keep himself in touch with other persons in the bank.
RELATIONSHIP AMONG THE EMPLOYEES OF DIFFERENT DEPARTMENTS
ALL THE DEPARTMENTS OF BANK ARE INTERRELATED. THEY DEPEND UPON ONE ANOTHER FOR THE PROPER FUNCTIONING OF THE AMONG. ALL THE DEPARTMENTS KEEP FULL INFORMATION OF THEIR DEPARTMENT REQUIRED IT. THIS RESULTED IN CONNECTING ALL THE DEPARTMENTS OF THE BANK LIKE A CHAIN, WHOSE STRENGTH DEPEND UPON THE STRENGTH OF INDIVIDUAL CIRCLE OF THE BOND UPON THEM.
RELATIONSHIP BETWEEN EMPLOYEES AND THEIR SUPERVISORS
Supervisors of FBL are the supporters, consultant, and above all the teachers of their subordinates. Whenever any worker faces any problem due to any reason, his supervisor is always ready to help him out, Additionally, the Open Door Policy relations between the managers and their subordinates.
GROUPS
Employees working in one department or related departments e.g. Credit Marketing, Credit Administration, are more close to none another because according to George Homan's theory, the more numerous will be their interactions, and stronger will be their sentiments.
COMMITTEE ORGANIZATION
In FBL the committees are present at the top levels of the management pyramid. Theses committees include:
1. Branch Credit committee (BCC);
This committee exists at the branch level. Every branch of the Bank has its own committee. The functions of these committees are to approve the credit up to a certain limit which has been allocated are to them by the Head Office in Bahrain.
2. Regional Credit Committee (RCC)
This committee exists at the regional level.
JOB DESIGN
Job design is an important work area for work motivation and the study of organizational behavior. It includes the specification of the tasks and activities associated with a particular job.
JOB ROTATION
Management of FBL always try to adopt the modern management practices to improve further the efficiency its human resource. It continues to design new methods to make the -job more interesting and acceptable to the workers.
JOB ENRICHMENT
This concept states that the job must be designed to provide opportunities for achievement, responsibility, advancement, and growth. The concept of job enrichment is very much applied in FBL. Because of the introduction of computer technology, the prospects of job enrichments has further increased.
GOAL SETTING
Goal setting is an effective tool for the practice of human resource management and an overall performance system approach in the form of management by objective (MBO).
MANAGERIAL POLICIES
PRODUCTION FOR THE FORMULATION OF POLICIES
FBL. Policies are formulated at the three levels discussed below;
1. AT HEAD OFFICE LEVEL
At the head office (in Bahrain level policies are formulated to the BOD. A meeting is called upon between the members of BOD and the CGM from regional Head offices. Together they formulate the policies in the light of the main objectives of the Bank. Moreover, they also consider the economic, political, geographic, and social circumstances of each country analyzing with the Rules and Regulation of FEDERAL banks of these countries.
2. AT THE REGIONAL HEAD OFFICE LEVEL
At the Regional head office (for example in Karachi, the CGM calls upon the meeting of all the SVPs of theses meetings, the CGM put before SVPs all the polices agreed upon by the BOD and religious Board and, then, they together formulates the polices to be implemented within Pakistan.
3. AT THE BRANCH LEVEL
At the branch level SVPs of each branch call upon the meetings of all the managers in the branch and communicate to them the polices agreed upon by the BOD and at the Regional Head Office. Along with the implementation of the polices decided in Regional Head Office, SVPs and the managers formulate polices at the branch level.
President
CEO
DCEO
Officer Grade
Officer Grade 2
Officer Grade 3
Assistance Vice President
Assistant Vice President 2
Regional Vice President 1
Regional Vice President 2
Vice President 1
Vice President 2
Unit Head
Senior Vice President
General Manager Regional
Area Manager
Conclusion:
After making discussion with the different level of employees of Faysal bank, we study the workplace and the equipments used are best designed for the comfort, safety, efficiency. It means all the employees are satisfied with the policies as well as working environment of Faysal bank. As far as the overall productivity of Faysal bank is concerned, employees are not satisfied with the Faysal bank according to them the must attract more customer to increase its business as well as services.
Number of employye
Organization tall hai ya flat
Behavior of employees
Divisional or function
Design Challenges
Centralized
Highly diffentiated
Integrating mechanism
Match b/w complexity of deiffenr
Is behavior in the organization stnandarzied and mutual adjustment
Level of formalization
Stakeholders
Ethics
Goals
http://www.scribd.com/doc/14443892/Analysis-of-Faysal-Bank-Ltd
http://www.scribd.com/doc/17672028/Faisal-Bank
http://www.scribd.com/doc/14443892/Analysis-of-Faysal-Bank-Ltd
http://download-reports.blogspot.com/2009/11/faisal-bank.html
