The research project entitled "effectiveness of training programme" in Counto Micro fines Product Pvt.Ltd which covered all the departments of the mentioned organization
Limitations of the study:
The research was conducted in limited duration of 4 weeks.
The study is restricted to one company which is counto micro fines products pvt. Ltd. This may not reflect the same in other companies.
Methodology:
Collection and sources of data
Primary data
Personal interaction with the manager
Secondary data
Historical data
Broachers
Internet
Effective training by P.Nick Blanchard and James v. Thacker
Executive summary
The research objective of the project is 'effectiveness of the training and development program in Counto Microfines Product Pvt. Ltd. The need of this objective was found because according to the manager of the company, even after giving the training to the employees the performance of the employees was not improved and they were not performing up to the mark. So as to found out the reason behind low performance the research was conducted.
I started up with the overall information about the organization. Later on I found out some information about the training and development program through pilot questionnaire in all the departments. As there was no permission to interact with the employees, I took historical for the analysis.
In the historical data it was found that the trainings were given again and again it was so because the training was not effective and need of these trainings were found again. The study of the research proceeded with interaction with the manager and analysis of the historical data.
During the analysis of the historical data it was found that some training programs were ineffective whereas in some training programs employees were enable to grasp the teachings of training programs.
The historical data was analyzed and presented in graphs that what percent of training is effective and what percent of training is ineffective, whether there was any problem in the training program or is it the employee who is lacking in grasping the teachings of the training program
After the analysis it was found that some training programs were ineffective and in some training programs employees were ineffective. The reason for ineffectiveness of the training programs was lack of planning that is they didn't had proper training method and mode.
They were not keeping the record of employees performance after training this was so because they didn't had proper method of evaluation. The data analysis showed many faults in the process of training and development program
INTRODUCTION
Counto micro fines product pvt. Ltd. was started in the year March 2007. It got its factory license in the year 2008.It is situated in pissurlem industrial estate. The head office of the company is situated in Panjim.It produces micro fine cements which is used for construction purpose. The total manpower of the company is 120 where 70 people are on fixed basis and remaining 50 are on contract basis.
There are 5 types of employees
Regular full time
Probation
Contractual
There are total 8 departments in the organization and they are:
Personal
Production
Maintenance
Dispatch
Quality control
Purchase
Stores
Research and development
The objective of this company is to provide a work environment that is conducive to both personal and professional growth.
To achieve this objective they seeks to attract highly motivated individuals that want to work as a team and share in the commitment, responsibility, risk taking and discipline required to achieve their vision.
They believe in 3'c
Care
Confident
Commitment
That is they take all the care to upgrade themselves with latest development in science and technological invention and built confident within them. They commit to their customers the quality product and services at competent prices.
ORGANIZATION STRUCTURE
Plant manager
Q.C. Manager
Personnel
Dispatch
Maintainance
Production
R & D
Purchase
Assistant
Assistant
Assistant
Assistant
Assistant
Assistant
Assistant
Supervisor
Workers
Supervisor
Supervisor
Workers
Stores in charge
Workers
Workers
Worker
Contract workers
Permanent workers
Training in the organization
The company gives on the job training as well as off the job training in all the departments. The trainings in various departments are as follows:
The training process:
Training need identification: the HOD of the particular department finds out the training need of the employees in that particular department.
Then the training need identification form is given to the HRD
The HR designs the training program for those employees
After designing the training program is implemented
The training is given by the head of the department or a external trainee.
Production:
Machine handling: it is given so that the employees have the knowledge of using the machine with safety and it will even increase the productivity of the company.
Safety policies: this in training is given to every one in the organization so that every one should be aware of the safety policies and work according to that.
Communication skills: it is given so that employees have knowledge of communicating with others.
Team building: this training is give so that every employee should be able to and adjust with the team and avoid conflicts.
supervisor skills: this training is given only to supervisor so that the supervisor has the knowledge and skill of supervising the employees
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
Grooming (mostly for managerial level): this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Dispatch:
Behavioral skills: this training is given so the employees should be able to differentiate and adjust with different kinds of behavior.
Safety policies: this in training is given to every one in the organization so that every one should be aware of the safety policies and work according to that.
Communication skills: it is given so that employees have knowledge of communicating with others.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other
Purchase
Technical training: this training is given so that the employees have the knowledge of using the machine with proper technicality which will even reduce the risk of working on machines.
Safety policies: this in training is given to every one in the organization so that every one should be aware of the safety policies and work according to that.
Communication skills: it is given so that employees have knowledge of communicating with others.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
IT training: this training is given so that the employee should be able to work on computers and should be able to handle different kinds of software.
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Personal:
Behavioral skills: this training is given so the employees should be able to differentiate and adjust with different kinds of behavior.
Communication skills: it is given so that employees have knowledge of communicating with others.
Team building: this training is give so that every employee should be able to and adjust with the team and avoid conflicts.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Maintenance:
Machine handling: it is given so that the employees have the knowledge of using the machine with safety and it will even increase the productivity of the company.
Safety policies: this in training is given to every one in the organization so that every one should be aware of the safety policies and work according to that.
Communication skills: it is given so that employees have knowledge of communicating with others.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
IT training: this training is given so that the employee should be able to work on computers and should be able to handle different kinds of software
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Quality control:
Machine handling: it is given so that the employees have the knowledge of using the machine with safety and it will even increase the productivity of the company.
Safety policies: this in training is given to every one in the organization so that every one should be aware of the safety policies and work according to that.
Team building: this training is give so that every employee should be able to and adjust with the team and avoid conflicts.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
IT training: this training is given so that the employee should be able to work on computers and should be able to handle different kinds of software.
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Stores:
Behavioral skills: this training is given so the employees should be able to differentiate and adjust with different kinds of behavior.
Communication skills: it is given so that employees have knowledge of communicating with others.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Health and personal surroundings: this training is given so that the employees maintain their health properly and to take care of their personal surroundings.
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
Research and development:
Behavioral skills: this training is given so the employees should be able to differentiate and adjust with different kinds of behavior.
Communication skills: it is given so that employees have knowledge of communicating with others.
Workplace wellness: this training is so that the employees in the organization maintain the discipline and rules and regulations.
Creative thinking: this training is given so that the employees in the department need to develop some new things to compete with their competitors
Time management: This training is given so that the employees should know how to manage their time, how to give priority to which work, to utilize the tie properly.
IT training: this training is given so that the employee should be able to work on computers and should be able to handle different kinds of software.
Grooming: this training is so that the employee comes well groomed in the organization, which will create good impression on other.
DATA ANALYSIS: I have taken 10 kinds of training from different departments and the analyses are follows.
COMMUNICATION SKILL TRAINING
TRAINING NEED IDENTIFICATION FORM 2009
Sr. no.
Name of the employee
Communication skill training2009
Communication skill training2010
1
Geetam desai
Given
Not given
2
Bharti desai
Given
Given
3
Govind kavlekar
Given
Not given
4
Manual seltio
Given
Not given
5
Keshav Naik
Given
Not given
6
Manav kanekar
Given
Not given
7
Yuvraj Gawas
Given
Not given
8
Pramod Naik
Given
Not given
9
Anil Gaonkar
Given
Not given
10
Damodar Govekar
Given
Not given
11
Amol Pednekar
Given
Not given
12
Mohammad khan
Given
Not given
13
Junaid shaik
Given
Not given
14
Rasika chari
Given
Not given
15
sushma Madar
Given
Not given
16
Abhijeet Pokle
Given
Given
17
Girish Pai
Given
Given
18
Rohan Karpe
Given
Not given
19
Surbhi Dantye
Given
Not given
20
Gitesh Dhuri
Given
Not given
Graphical representation:
Interpretation:
According to the above bar graph we can ay that the effectiveness level of the training given is high that is 98% compared to the ineffectiveness level that is 3%. So we can conclude that the communication skill training is effective and the employees which were given the training is in effective
MACHINE HANDLING
Sr.no.
Name of the employee
Training in 2009
Training in 2010
1
Pritam Kate
Given
Not given
2
Gitesh Dhuri
Given
Not given
3
Keshav Naik
Given
Not given
4
Manav kanekar
Given
Not given
5
Ajit Gawas
Given
Given
6
Milton Fernandes
Given
Given
7
Nikhil Madar
Given
Given
8
Abhijeet Pokle
Given
Given
9
Geetam desai
Given
Given
10
Ajit naik
Given
Given
11
Sachin chari
Given
Given
12
Rajiv karekar
Given
Given
Graphical representation
Interpretation:
We can see in the above pie chart that the effectiveness of this training is low that is 4% compared to the ineffectiveness level that is 96%
TEAM BUILDING
Sr. no.
Name of the employees
Training in 2009
Training in 2010
1
Sachin chari
Given
Given
2
Rajiv karekar
Given
Given
3
Amish Govekar
Given
Not given
4
Rut raj patil
Given
Not given
5
Deepa Nagvekar
Given
Not given
6
Suman Pilankar
Given
Given
7
Steffi Dias
Given
Given
8
Shabina shaik
Given
Given
9
Vaishali shetye
Given
Given
10
Ashwini Gawas
Given
Given
Graphical representation
Interpretation:
As we can see in the above bar graph the effectiveness level of this training is low that is 3% compared to the ineffectiveness level that is 97%, so we can say that this training is ineffective
TECHNICAL TRAINING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Yash kanekar
Given
Given
2
Pramod chari
Given
Not given
3
Akshay Gawas
Given
Not given
4
Kalpesh Gaonkar
Given
Not given
5
Utkarsh desai
Given
Not given
Graphical representation:
Interpretation:
As we can see in the above diagram that the effectiveness level if the training is very high that is 99% compared to the ineffectiveness level that is 1%. Therefore we can conclude that the above training is very effective.
BEHAVIROL SKILLS TRAINING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Sarita chari
Given
Not Given
2
Kunda Gawas
Given
Not given
3
Snehal Gaonkar
Given
Not given
4
Shital Desai
Given
Not given
5
Vinanti Gawade
Given
Not given
6
Mahesh Gaonkar
Given
Given
7
Sandesh Pokle
Given
Given
Graphical representation
Interpretation:
As we can see in above bar graph the effectiveness level is very high that is 98% compared to the ineffectiveness level that is 2%
SUPERVISORY SKILLS TRAINING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Mukund Naik
Given
Not given
2
Pandurang desai
Given
Not given
3
Sagar kunde
Given
Not given
4
Satish Sawant
Given
Not given
5
Manish Gawas
Given
Given
Graphical representation
Interpretation:
Looking at the above diagram we can say that the effectiveness level of the training is high that is 99% compared to the ineffectiveness level that is 1%, so we can say that the above training is effective
HEALTH AND PERSONAL SURROUNDING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Suman Pilankar
Given
Given
2
Manish Gawas
Given
Given
3
Mukund Naik
Given
Not given
Graphical representation:
Interpretation:
According to the above diagram the effectiveness level of the training is 99% compared to the ineffectiveness level that is 1%
TIME MANAGEMENT
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Kunda Gawas
Given
Not given
2
Snehal Gaonkar
Given
Not given
3
Gitesh Dhuri
Given
Not given
4
Keshav Naik
Given
Not given
5
Anil Gaonkar
Given
Not given
6
Damodar Govekar
Given
Not given
Graphical representation:
Interpretation:
According to the above diagram we can say that the training in time management is 100% effective.
IT SKILLS TRAINING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Snehal Gaonkar
Given
Not given
2
Manish Gawas
Given
Not given
3
Mukund Naik
Given
Not given
4
Kunda Gawas
Given
Given
Graphical representation
Interpretation:
According to the above diagram the level of effectiveness of the training is 99% compared to the ineffectiveness level that is 1%, so we can say that IT skill training is effective.
GROOMING TRAINING
Sr.no
Name of the employees
Training in 2009
Training in 2010
1
Tanvi Gawade
Given
Not given
2
Kunda Gawas
Given
Not given
3
Jaganath Gaonkar
Given
Not given
4
Keshav Naik
Given
Not given
5
Anil Gaonkar
Given
Not given
6
Manish Gawas
Given
Not given
Graphical representation
Interpretation: as we can see in the above diagram the effectiveness level of the training is very high that is 100%, so we can say that grooming training is effective
According to the all graphical representation above it can be seen that
Communication skill- out of 20 employees 3 employees need the training again
Interpretation:
According to the above bar graph we can say that the communication skill training is effective because only 3 employees don't need which means that the 3 employees are not able to grasp the training.
Machine handling- out of 12 employees 8 employees need training again.
Interpretation:
Looking at the above diagram we can say that machine handling training is ineffective because the need of the training was felt again in8 employees out of 12.
Team building skills- out of 10 employees 7 employees need training again.
Interpretation:
According to the above diagram the team building skill training is ineffective as the need for this training was found again in 7 employees out of 10.
Technical skills-according to the above bar graph we can say that technical skill training is effective because only 1 employee found the need of training again out of 5. That means the employee is not capable of grasping the training
Interpretation:
According to the above diagram behavioral training is effective as out of 7only 2 employees found the need of training again.
Behavioral skills- out of 7 employees 2 employees need the training again.
Interpretation
According to the above diagram we can conclude that behavioral training is effective as out of 7 employees only 2 employees found the need of this training again
Supervisory skills- out of 5, 1 employee need the training again
Interpretation
According to the above bar graph supervisory skill training is effective because out of 5 employees only 1 employee needs the training again
Health & personal surroundings- out of 3 employees, 2 employees need training
Interpretation
According to the above diagram we can say that health and personal surrounding training is ineffective as out of 3, 2 people need the training again
Time management- no employees need training in time management
Interpretation
According to the above bar graph we can conclude that time management training is highly effective as no employee needs this training again
IT Skills-out of 4 employees, 1 employee needs training.
Interpretation: according to the above bar graph out 4 employees only 1 employee needs the training that means the training is effective and the employee is enable to take the teachings of training.
Grooming: no employees need this training again
Interpretation: According to the above diagram no employees needs this training again
CONCLUSION OF OVERALL GRAPHICAL REPRESENTATION
According to all the above graphical representation we can say that 3 types of training are ineffective that is:
Machine handling
Team building skills
Health and personal surroundings
This is so because the needs of these training were found more by many employees of different
Conclusion:
According to my experience of 1 month in Counto Microfines Product Pvt. Ltd. i can conclude that no company can carry out its training program without proper planning that is they didn't had proper training procedure as such, they were not keeping the record of the employee's performance after training.
Learning:
I learnt that without proper planning a company cannot carry out its training programs
When training is given the performance of the employees should be measured
There should be proper method of training and rating the performance of the employees
My suggestion:
To reduce the ineffectiveness of training programs the company should follow a proper procedure of training that is:
Organizational Objectives: They should see what is objective of their company and accordingly frame the training programs.
Needs Assessment: They should find out training need of each department
Training Objectives: They should frame a proper training objective
Select the Trainees: They should select the trainees who will give the training
Select the Training Methods and Mode: They should select a proper training method which will be effective and easy for them.
Choose a Means of Evaluating: currently they don't evaluate the performance after the training is been provided, so they should find out how they are going to evaluate the employees.
Administer Training: they should check / administer the training properly
Evaluate the Training: lastly they should evaluate the employees after the training is been given by which it will be easier for them to know whether the employee has improved or not.
